How Nimbax Helps Brings Insurance Teams Together with Jira Reporting

Insurance companies, among others, are learning from Nimbax that you don't have to be an expert in business intelligence tools to use Jira reporting. Custom charts for Jira make reporting a lot simpler and more straightforward. 

 

Nimbax, a Quebec-based company, provides Atlassian management services and consulting to businesses in Canada. The majority of their clients are insurance companies and government organizations that are already using Atlassian tools. Their services are made to help these companies get the most out of the Atlassian tools they use.

 

Highlighting the inefficiencies in how others are using Jira and Confluence

 

The main goal of Nimbax is to help insurance companies get even more out of their Atlassian stack. They manage and maintain their clients' Atlassian tools in the long term, keeping them up to date with the latest Atlassian features and assisting them in adding new users and add-ons. 

 

Nimbax is in the process of migrating their clients from Atlassian Service to Atlassian Cloud.

 

We can all learn from how Nimbax is helping its clients. They start by auditing their workflows and getting their input on what they need to do to be more productive. Discussions with their clients help Nimbax discover pain points, inefficiencies and avoiinefficiencies,d get an idea of what needs to be done before any significant system changes.

 

One good example where the Nimbax service is very useful is when a client is improperly using Confluence for documentation. For example, some companies make the mistake of buying a full Confluence license just so a new employee can see one page. This is an avoidable and unnecessary cost. In this case, Nimbax suggests that you use the External Share for Confluence to share the link so that the new employee can access the page without costing the company anything extra.

 

 

Jira reporting allows a team to share their overall progress, letting the other team know what they are currently working on, which tickets are in progress, and which are the top priorities. Without Jira's reporting, it would be difficult for one team to know the progress of the other team.

 

However, native Jira has limitations, and this is one of the reasons why Nimbmemean's clients were not able to fully achieve their desired results. For one, you can't create bar charts or even change the colors of your bar charts in Jira. Nimbax says that to get the most out of Atlassian tools, you should use Custom Charts for Jira and Custom Jira Charts for Confluence.

 

Data Management Made Simple

 

The chief information officer at Nimbax, Marianne Gosselin, says that "data management doesn't have to be so scary." But this is often the case if you use business intelligence tools such as PowerBI. Custom charts simplify reporting and make it easier for regular users to create and customize charts and tables.

 

There are many practical applications of Jira reporting for insurance companies. Using custom charts, those who have day-to-day interactions with the customers can share their progress with the various teams, including admins and service teams. 

 

According to Marianne, "Custom Charts is just so intuitive.” She added, “It lets you build what you want quickly, with the freedom to tell the data story you want to tell, not the one the tool makes you tell.”