Jira Issue List Now Available to All Custom Charts Users
Old Street Solutions is excited to announce that one of our most powerful gadgets - the Issue List, is now available across different platforms - Server, Cloud and Data Center.
What is the Issue List?
Issue List is a gadget in Jira that is also available in Custom Jira Charts for Confluence. This gadget is available when you purchase our Custom Charts for Jira. Originally, it was only available in specific hosting types of Jira but now we made it available in three different hosting types, namely Server, Cloud and Data Center.
Benefits of Issue List
- The Issue List is useful for generating a list of Jira issues on a Confluence page or a Jira dashboard. Issue List is very similar to the out-of-the-box Filter Results gadget, but it allows for more flexibility and customization than what the native gadget provides. It also has the following advantages:
- Dynamic filtering of Issue List - Using our very own Simple Search gadget, you can dynamically filter the issue list based on different criteria such as Status, Type and Due Date.
- Multiple sources of data for your list - Apart from Saved Filters, you can also get data for your Issue List from different sources including Projects, Simple Search Macro and Jira Query Language (JQL).
- The Issue List gadget is a great reporting tool as it allows you to display different information about your JIRA issues in one place. Gone are the days when you had to leave your dashboard and build a query using the Jira issue search just to get the information you needed. The Issue List can be set alongside your other reporting visuals, saving you the time and effort of going from one place to another to view your data.
- With the customization available in Issue List, you can easily make your report more understandable to the viewers. You can choose to only include the most important information to avoid clutter. This lets your viewers focus their attention on what’s important.
- Having all your data in one place by utilizing the Issue List gadgets not only allows for easy reporting but also makes it easier for the viewers to easily access data that matter for their decision-making. Imagine if you need to make a quick decision but you have to scour information from different sources, it’s surely challenging. Conversely, if all the information you need is available on one page, that can significantly improve the decision-making process.
How to Use the Issue List Gadget
Before we go into the step-by-step process of using Issue List, let’s familiarize first the different terms you’ll encounter:
Source - It refers to the source of data for your list. There are different options available for the source, namely: Projects, Simple Search Macro, and Jira Query Language (JQL).
Project - A Project is a collection of issues that generally have something in common. For example, you can have a project for product development, quality control and so on. If you select Projects as your Source, you can choose from all the existing projects your organization has.
Saved Filter - You can also choose your previously saved filter as your data source.
Jira Query Language (JQL) - JQL is a powerful tool for searching issues in Jira. If you have a previously saved JQL, you can use that as a Source when creating your Issue List.
The Issue List Gadget is easy to use. You could follow the following steps:
- On your Jira dashboard or Confluence page, click the Edit icon located on the right-hand side of the page.
- While on edit mode, put your cursor where you want to put your Issue List then add the Custom Charts Issue List gadget.
- Once added, the Issue List will be in edit mode. Indicate the title of your Issue List to give viewers an idea of what your list is about.
- Select your Source of Jira Issues from the dropdown menu. After selecting the source, for example, Projects, you also need to specify the specific projects you want to use.
- After selecting the source, you can now customize the columns to be displayed in the Issue List. Simply click the Columns settings and from there you can see some fields are already selected as defaults. You can rename or delete the fields as needed. To rename a field, click the pencil icon then type the new field name, and press Enter. To delete a field, click the corresponding trash icon. There is also the option to add more fields. Just click the + Add another field link at the bottom of the list. It’s important to note that the fields you select will appear as a separate column on the Issue List.
- You can reorder the fields based on your criteria. For example, if you think that the Status field should be the first column to the left, just drag and drop it to the top of the Columns list.
- Besides the Columns settings, you’ll find the Display options settings. The Issue List shows 10 issues per page as a default but you can adjust that to 5, 20 or 50, as desired. There are more things you can adjust under the Display options settings including the Description options, Number format, Decimal places, Date format and Time unit among others. You could also select Dark mode.
- To add a description to your Issue List to provide more context. To do this, click the Description icon then type in your description in the field.
Custom Charts for Jira Gadgets
The Custom Charts for Jira is a powerful and effective reporting tool that allows you to add all our gadgets and macros to a dashboard or Confluence page. With this tool, you can give your users a better viewing experience of your reports.